Terms of Service

Last Updated: [Date]

Welcome to GERA Coffee. By accessing our website and purchasing our products, you agree to be bound by the following Terms of Service. Please read them carefully before using our website.

1. General Conditions

By using this website, you confirm that you are at least 18 years old or have permission from a parent or guardian to use our services.

We reserve the right to refuse service to anyone for any reason at any time.

2. Products and Pricing

We strive to ensure that all product descriptions, images, and prices are accurate. However, we do not guarantee that all information on the website is error-free.

Prices and product availability are subject to change without prior notice.

3. Orders

We reserve the right to cancel or refuse any order for reasons including but not limited to:

• Product unavailability
• Pricing errors
• Suspected fraudulent activity
• Incomplete or inaccurate customer information

If your order is canceled after payment, a full refund will be issued.

4. Payment

All payments must be completed before orders are processed and shipped.

We accept payment methods displayed at checkout.

5. Shipping and Delivery

Delivery times are estimates and may vary due to factors beyond our control.

GERA Coffee is not responsible for delays caused by courier services, weather conditions, customs, or other unforeseen circumstances.

6. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy.

Due to food safety regulations, opened coffee products are generally not eligible for return unless defective or incorrectly supplied.

7. Accuracy of Information

You agree to provide current, complete, and accurate purchase and account information for all transactions made through our store.

8. Intellectual Property

All content on this website, including logos, product images, graphics, text, and branding, is the property of GERA Coffee and may not be copied, reproduced, or used without written permission.

9. Limitation of Liability

GERA Coffee shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or website.

Our maximum liability shall not exceed the amount paid for the purchased product.

10. Privacy

Your personal information is handled in accordance with our Privacy Policy.

We do not sell or share your personal information with third parties except as necessary to process orders and comply with legal obligations.

11. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice.

Changes become effective immediately upon posting on the website.

12. Governing Law

These Terms of Service shall be governed and interpreted in accordance with the laws of Bangladesh.

13. Contact Information

For questions regarding these Terms of Service, please contact us:

GERA Coffee
Email: i.t@geracoffee.com
Phone/WhatsApp: +88 015 9006 9328

Priyanka City, Road-08, Horizontal-03, Dhaka-1230,Bangladesh